Shipping policy
Dispatch Time
All online orders are dispatched within 1–2 business days from our Noosa Heads store.
You will receive a confirmation email once your order has been shipped.
Delivery Time
After dispatch, delivery typically takes:
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Standard Shipping: 3–6 business days
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Express Shipping: 1–3 business days
Delivery times may vary depending on your location.
Shipping Rates
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$11.99 flat rate shipping Australia-wide
- $17.99 Express post Australia-wide
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Free shipping on orders over $300
Shipping costs are calculated at checkout.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email.
You can track your parcel via Australia Post:
https://auspost.com.au/mypost/track/#/search
Delayed or Missing Parcels
If your parcel has not arrived within the expected timeframe, please contact us at:
Include your name, email address and tracking number so we can assist you promptly.